1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We collect information automatically when you:

• Visit and navigate our website
• Use our investment calculators and tools
• Click on links or interact with content
• Open emails from us and click on contained links

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Service providers
• Analytics providers
• Advertising networks
• Social media platforms

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Provide customer support
• Send you marketing communications about products, services, offers, and events
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues, fraud, and other illegal activities
• Comply with legal obligations

4. Disclosure of Your Information

We may disclose your personal information to:

• Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
• Business Partners: Partners with whom we jointly offer products or services, or whose products or services we believe may be of interest to you.
• Affiliates: Our subsidiaries and affiliated companies for purposes consistent with this Privacy Policy.
• Compliance with Laws: Government or law enforcement officials or private parties as required by law, to comply with a subpoena or similar legal process, when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We may also disclose your information with your consent or at your direction.

5. Data Security

We implement reasonable security measures to protect the security of your personal information. However, no data transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

The safety and security of your information also depends on you. You are responsible for maintaining the confidentiality of any passwords and account information. We ask that you not share your password with anyone.

6. Cookies and Similar Technologies

We and our service providers use cookies, web beacons, and similar technologies to collect information about your browsing activities, to analyze our website performance and effectiveness, to personalize your experience, to measure the effectiveness of our marketing, and to serve targeted advertisements.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the website may then be inaccessible or not function properly.

7. Third-Party Links and Features

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We may also integrate third-party features, such as social media widgets, that allow you to share content or interact with third-party services. These features may collect your IP address, which page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing the feature.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to know what personal information we have collected about you.
• Correction: The right to request that we correct inaccurate or incomplete personal information.
• Deletion: The right to request that we delete your personal information in certain circumstances.
• Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Opt-Out: The right to opt-out of the sale of your personal information or certain types of processing.
• Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We may require specific information from you to help us confirm your identity and process your request.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. International Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers and some of our service providers are located in Canada and the United States. This means that when we collect your personal information, we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. If we make material changes, we will notify you by email or through a notice on our website prior to the changes becoming effective.

Your continued use of our website after any changes to the Privacy Policy constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

Canada Investment Guide
200 Bay Street
Toronto, ON M5J 2J2
Canada

Email: privacy@canadainvestmentguide.com
Phone: +1 (647) 555-1234